Questions? We've got answers.
Find answers to common questions about booking, training, safety, payments and more.
Cook For Me
Booking & Service
- How do I book a chef?
- How does pricing work?
- What if the chef takes longer than estimated?
- Do I need to provide ingredients?
- What if I want to add a dish after booking?
- How do I know which chef will come?
- Can I reschedule my booking?
- How can I cancel my booking?
Train My Cook
Training & Skills
- How does Train My Cook work?
- Can I train my cook for more than one dish?
- Does the trainer cook the dish too?
- What if my cook already knows the basics?
- How long is a training session?
- Will I receive a recipe after training?
- What is the My Cook Skill Passport?
- Can I book the same trainer again?
For Chefs
Jobs & Earnings
- How do I join ApnaKook as a chef?
- Is there any registration fee?
- How do I get jobs?
- How will I know my earnings?
- When and how do I get paid?
- Can I choose my working hours?
- Can I decline a job?
- What happens if a customer cancels?
Payments
Billing & Refunds
- What payment methods are accepted?
- When is payment taken from my account?
- Do you offer refunds?
- How long does it take to get a refund?
- Are there any hidden charges?
Safety & Trust
Security & Privacy
- Are your chefs background verified?
- How do you ensure safety?
- Is my personal information protected?
- Can I share my booking details with others?
- How do I report an issue?
General
General Questions
- Which cities do you operate in?
- What cuisines are available?
- Do you provide chefs for events or parties?
- Can I book for elderly family members?
- How can I contact customer support?
Still need help?
Our support team is here for you. Available 9 AM – 9 PM, every day.
Everything happens on the ApnaKook app.
- Book, learn, track & pay
- Real-time updates
- Secure & private
- Easy rebooking
Download on the
App Store
App Store
Get it on
Google Play
Google Play